Kristin Costello is an executive coach, advisor, and Chief Operating Officer and Chief People Officer at Blanchard, a global leader in leadership development and coaching. With more than twenty-five years of experience guiding organizations through growth, change, and transformation, she brings a grounded, human approach to supporting people in the most meaningful seasons of their lives and careers.
Kristin has spent her career helping leaders, teams, and organizations navigate complexity with clarity and purpose. Her background spans HR, operations, culture strategy, and executive leadership across industries including hospitality, manufacturing, technology, distribution, and professional services. She is known for her ability to blend insight, empathy, and strategic thinking, meeting clients exactly where they are and helping them move forward with intention.
Her work is shaped by a deep belief that personal evolution and professional growth are inseparable. She helps individuals and organizations align ambition with authenticity, return to what matters, and create rhythm and sustainability in the midst of high pressure environments.
As a certified coach, SHRM SCP, and SPHR, Kristin brings a thoughtful and relational style to her work. Grounded, warm, and quietly powerful, she is a steady companion on the journey, inviting reflection, offering insight, and helping others see what they may not yet see in themselves.
Kristin lives in San Diego with her husband and two daughters, who continue to be her greatest teachers in resilience, joy, and becoming.
meet Kristin.
Founder of The Journey Works™
Leadership is not a destination - it’s a navigation. Explore whole life leadership for the evolving journey.
Note from Kristin-
“We are all in motion, evolving through experiences that shape us as leaders and as humans. Coaching and advising are not about fixing or finishing. They are about walking alongside someone as they discover what is true, what is next, and who they are becoming along the way.”